Delivery Information

Covid-19 Delivery Update

UK Online Delivery

We’re sorry for any delays that you’re experiencing. We’re working as hard and as fast as we can to fulfil each of your orders. Unfortunately, our delivery partners are struggling to keep up with the unprecedented demand

and are currently quoting 10 working days for deliveries. To avoid disappointment, please place your orders well in advance.

Our Delivery Partners 

Once your order leaves our warehouse, it will pass to one of our trusted business partners to make its journey to you. Our partners have also introduced their own stringent measures to ensure the safety, health and well-being of their employees and customers.

This of course, includes social distancing. When your order arrives, you may find that extra measures are taken to ensure parcels are not handed directly to you and you are not asked to sign hand-held devices. Local couriers will instead support you remotely through this process. We have been assured that your order will be delivered as safely as possible, with risk minimised at every opportunity.

Sending Overseas 

Currently, we’re still despatching orders as usual to Europe and the rest of the world. However, we are aware that our delivery partners overseas are experiencing some local delays in certain destinations, namely Italy, Spain, Germany and France. This does mean you need to allow up to 5 working days extra for your order to arrive.

 

UK Delivery Options

Free Standard UK delivery for all orders over £60

£3.95 Royal Mail Standard Delivery UK (5 - 10 working days)

£7.50 DPD Local Next Working Day UK (place your order before 2pm Mon-Fri for next working day delivery) We are unable to deliver on Weekends or Bank Holidays.

Next Working Day Delivery is NOT available for delivery in the Scottish Highlands or Islands or any Off Shore post codes i.e Channel Islands, Ireland, Isle of Wight. Please select Standard delivery for these locations.

Deliveries are NOT made on Bank Holidays or Weekends.

 

International Delivery Options

We also offer delivery to Europe via DPD. 2-8 Days depending on country.

Orders sent to the USA and Canada are sent on a premium service with DHL and take approximately 5 days.

 See delivery costs in tables below.

*any import duty taxes incurred are to be paid by the receiver. 

 

European Delivery Options - Parcel weight restriction of 10kg 

Group 1: Belgium, Luxembourg, Eire, Austria, France, Netherlands, Germany, Denmark £11.99 2-3 Days delivery time

Group 2: Czech Republic, Slovakia, Estonia, Hungary, Italy, Spain, Poland, Slovenia, Croatia, Lithuania, Sweden

£17.99 3-8 Days delivery time
Group 3: Portugal, Romania, Greece, Bulgaria £22.99 4-8 Days delivery time
Group 4: Switzerland £37.99 3 Days delivery time

 

 

Canada Delivery Options - Parcel weight restriction of 5kg

Please note: we are unable to send any glass or alcohol, Any import taxes incured are payable by receiver

Weight 0 - 2kg £21.99 5 Days delivery time

Weight 2 - 5kg

£36.99 5 Days delivery time

 

 

USA Delivery Options - Parcel weight restriction of 5kg

Please note: we are unable to send any glass or alcohol, Any import taxes incured are payable by receiver

Weight 0 - 2kg £15.49 5 Days delivery time

Weight 2 - 5kg

£29.49 5 Days delivery time