Delivery Information

UK Online Delivery

We’re working as hard and as fast as we can to fulfil each of your orders. Please allow 3-5 working days for your order to arrive. To avoid disappointment, please place your orders well in advance.

Summer Delivery - Warm Weather

Please note that we will hold all orders if the temperature is over 25 degrees. We want to ensure that our products reach you in perfect condition, so we will resume posting once the temperature falls below 25 degrees. 

Our Delivery Partners 

Once your order leaves our warehouse, it will pass to one of our trusted business partners to make its journey to you. Our partners have also introduced their own stringent measures to ensure the safety, health and well-being of their employees and customers.

This of course, includes social distancing. When your order arrives, you may find that extra measures are taken to ensure parcels are not handed directly to you and you are not asked to sign hand-held devices. Local couriers will instead support you remotely through this process. We have been assured that your order will be delivered as safely as possible, with risk minimised at every opportunity.

Sending Overseas 

Currently, we’re still despatching orders as usual to Europe and the rest of the world. However, we are aware that our delivery partners overseas are experiencing some local delays in certain destinations. This does mean you need to allow up to 5 working days extra for your order to arrive. Please note that we are currently unable to deliver to Spain.

Packaging Materials

We’re passionate about finding ways to reduce our impact on our beautiful planet. All of our online orders are packed into recyclable boxes, with recyclable paper packing material and sealed with recyclable paper tape. Happy Planet Happy People.

UK Delivery Options

Free Standard UK delivery for all orders over £60 £50 for a limited time only!

£3.95 Royal Mail Standard Delivery UK (please allow up to 5 working days for delivery)

£7.50 Royal Mail 24 Hour Delivery (place your order before 2pm Mon-Fri for next day delivery) excludes Sundays and Bank Holidays.

Next Working Day Delivery is NOT available for delivery in the Scottish Highlands or Islands or any Off Shore post codes i.e Channel Islands, Ireland, Isle of Wight. Please select Standard delivery for these locations.

Deliveries are NOT made on Bank Holidays or Weekends.

 

International Delivery Options

We also offer delivery to Europe via DHL. 2-8 Days depending on country.

Orders sent to the USA and Canada are sent on a premium service with DHL and take approximately 5 days.

 See delivery costs in tables below.

*any import duty taxes incurred are to be paid by the receiver of the parcel upon delivery - DHL will contact you directly regarding this. Sadly the charges are outside of our control. 

 

European Delivery Options - Parcel weight restriction of 10kg
Group 1: Belgium, Luxembourg, Eire, Austria, France, Netherlands, Germany, Denmark	£11.99	2-3 Days delivery time
Group 2: Czech Republic, Slovakia, Estonia, Hungary, Italy, Poland, Slovenia, Croatia, Lithuania, Sweden	£17.99	3-8 Days delivery time
Group 3: Portugal, Romania, Greece, Bulgaria	£22.99	4-8 Days delivery time

 

 

Canada Delivery Options - Parcel weight restriction of 5kg Please note: we are unable to send any glass or alcohol, Any import taxes incured are payable by receiver
Weight 0 - 2kg	£21.99	5 Days delivery time
Weight 2 - 5kg	£36.99	5 Days delivery time

 

 

USA Delivery Options - Parcel weight restriction of 5kg Please note: we are unable to send any glass or alcohol, Any import taxes incured are payable by receiver
Weight 0 - 2kg	£15.49	5 Days delivery time
Weight 2 - 5kg	£29.49	5 Days delivery time